Self-Study Guide-BSBCUE307 Work effectively in customer engagement New Units of competency ICPPRN2220 Produce

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing If you require RPL Kits with comprehensive benchmarking

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system * We can develop additional elective units that are not listed on request (Please contact us for further information)

induct and support volunteers CHCVOL004 Manage volunteer workforce development BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety Electives CHCAGE009 Provide services for older people CHCAOD001 Work in an alcohol and other drugs context CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations If you require RPL Kits with comprehensive benchmarking

inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURVTG011 Install side vehicle windows AURTTY001 Repair vehicle chassis

Self-Study Guide-BSBCUE307 Work effectively in customer engagement New Units of competency ICPPRN2220 ProduceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the