Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Core units MSS402001 Apply competitive systems and practices MSS402010 Manage the impact of change on own work MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MSS402002 Sustain process improvements MSS402020 Apply quick changeover procedures MSS402021 Apply Just in Time procedures MSS402031 Interpret product costs in terms of customer requirements MSS402040 Apply 5S procedures MSS402041 Apply 5S in an office If you require RPL Kits with comprehensive benchmarking
cords and accessories for low voltage circuits UEEEL0024 Test and connect alternating current (a
Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages If you require RPL Kits with comprehensive benchmarking
engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM09208A Detail fasteners and locking devices in mechanical drawings MEM09011B Apply basic engineering design concepts MEM09210A Create 3-D solid models using computer-aided design (CAD) system MEM09214A Perform advanced engineering detail drafting MEM09215A Supervise detail drafting projects MEM09220A Apply surface modelling techniques to 3-D drawings MEM09221A Create 3-D model assemblies using computer-aided design (CAD) system MEM09222A Interpret and maintain or restore original drawings If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-MSFGG3023 Apply and handle films pre-order Core units BSBCUE203 Conduct customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner