Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking
Core units ICTPRG534 Deploy applications to production environments ICTTEN409 Commission an electronic system UEECD0007 Apply work health and safety regulations
ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan
literacy and numeracy support services If you require RPL Kits with comprehensive benchmarking
Core units BSBESB402 Establish legal and risk management requirements of new business ventures CPCCBC4012 Read and interpret plans and specifications CPCPCM4011 Carry out work-based risk control processes CPCPCM4012 Estimate and cost work CPCPCM4015 Access and interpret regulatory requirements for the plumbing and services industry CPCPDR4011 Design and size sanitary drainage systems CPCPDR4012 Design and size stormwater drainage systems CPCPGS4011 Design and size consumer gas installations CPCPSN4011 Design and size sanitary plumbing systems CPCPWT4011 Design and size heated and cold-water services and systems Elective Units BSBESB403 Plan finances for new business ventures CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4019 Apply sustainable building design principles to water management systems CPCCBC4024 Resolve business disputes CPCPCM4013 Produce 2-D architectural drawings using design software If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-CHCDIS011 Contribute to ongoing skills development using a strengths-based approach TLI Core units SIRWSLS004 Optimise customerOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the