Self-Study Guide-TLII3022 Provide customer service in rail operations UET Core units FWPCOR6201 Manage sustainability

Core units FWPCOR6201 Manage sustainability in the workplace FWPCOR6202 Implement practices to maximise value from wood residues Elective units FWPCOT5201 Implement sustainable forestry practices FWPCOT5202 Manage forestry information and interpretations programs FWPCOT5205 Develop biohazard contingency plans FWPCOT5206 Implement forestry chain of custody certification system FWPCOT5207 Implement sustainability in the workplace FWPCOT5209 Manage tree harvesting to minimise environmental impact FWPCOT6202 Develop and manage a forestry chain of custody certification process FWPCOT6204 Use carbon accounting to estimate emissions If you require RPL Kits with comprehensive benchmarking

Core units BSBTWK201 Work effectively with others SITHIND006 Source and use information on the hospitality industry SITHIND007 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM007 Show social and cultural sensitivity SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCWRK515 Assess new industry developments If you require RPL Kits with comprehensive benchmarking

maintain and repair bicycles SISOCYT004 Ride off road bicycles on easy trails SISOCYT008 Lead off road cycling activities on easy trails BSBPEF301 Organise personal work priorities CHCPRT002 Support the rights and safety of children and young people CHCYTH001 Engage respectfully with young people HLTAID011 Provide First Aid SISXCAI001 Provide equipment for activities SISXCAI006 Facilitate groups SISXFAC002 Maintain sport

Core Units AHCBUS407 Cost a project AHCLSC404 Supervise landscape project works Elective Units AHCWHS401 Maintain work health and safety processes CPCCBC4002 Manage work health and safety in the building and construction workplace AHCBUS408 Operate within a budget framework AHCBUS410 Report on project AHCMOM402 Supervise maintenance of property

Self-Study Guide-TLII3022 Provide customer service in rail operations UET Core units FWPCOR6201 Manage sustainabilityOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the