SCORM Compliant Package-VU23765 Work with directions in highly familiar situations EAL Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages If you require RPL Kits with comprehensive benchmarking

negotiate and refine a design brief CUADES611 Manage design realisation CUAGRD603 Extend typographic design expertise CUAGRD611 Engage in the business of graphic design CUAGRD612 Originate graphic designs for complex briefs CUAPPR612 Collaborate in professional creative projects Elective units BSBMKG551 Create multiplatform advertisements for mass media BSBCRT611 Apply critical thinking for complex problem solving BSBTEC501 Develop and implement an e-commerce strategy BSBSTR501 Establish innovative work environments BSBLDR601 Lead and manage organisational change BSBLEG525 Apply legal principles in intellectual property law matters BSBESB406 Establish operational strategies and procedures for new business ventures BSBSTR601 Manage innovation and continuous improvement BSBOPS601 Develop and implement business plans If you require RPL Kits with comprehensive benchmarking

Units of competency CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV003 Manage and promote diversity BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23765 Work with directions in highly familiar situations EAL Core units FNSINC311 Work together* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.