Self-Study Guide-SITXCCS011 Interact with customers MSS Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCCCS004 Assess co-existing needs BSBINM301 Organise workplace information CHCCOM002 Use communication to build relationships CHCPOL003 Research and apply evidence to practice HLTAHA001 Assist with an allied health program HLTAHA011 Conduct group session for individual client outcomes BSBCUS301 Deliver and monitor a service to customers CHCCOM006 Establish and manage client relationships HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN048 Apply nursing practice in the emergency care setting HLTENN064 Apply nursing practice in the rural and remote setting CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues HLTENN047 Apply nursing practice in the primary health care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSL943004 Participate in laboratory or field workplace safety MSL952001 Collect routine site samples MSL974022 Undertake environmental field-based monitoring MSMENV272 Participate in environmentally sustainable work practices MSS024013 Work and communicate effectively as an environmental technician MSS024014 Implement environmental management plans and procedures MSS024015 Apply an understanding of environmental principles to a site MSS024016 Process and present environmental data Elective units SBWHS419 Contribute to implementing WHS monitoring processes MSL904002 Perform standard calibrations MSL924004 Use laboratory application software MSL954004 Obtain representative samples in accordance with sampling plan MSL974018 Conduct geotechnical site investigations CPPWMT4009 Conduct waste audits MSL975042 Design and supervise complex environmental field surveys MSL975045 Perform laboratory-based ecological techniques` If you require RPL Kits with comprehensive benchmarking

roller and spray CPCCPD3024A Apply paint by spray CPCCPD3025A Match specified paint colour CPCCPD3026A Apply stains and clear timber finishes CPCCPD3027A Apply wallpaper CPCCPD3028A Apply decorative paint finishes CPCCPD3031A Implement safe lead paint and asbestos work practices in the painting industry Elective Units CPCCPD3029A Remove graffiti and apply protective coatings CPCCPD3032A Apply advanced wallpaper techniques BSBSMB301 Investigate micro business opportunities BSBSMB406 Manage small business finances * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-SITXCCS011 Interact with customers MSS Core units CHCCOM005 Communicate andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the