SCORM Compliant Package-FBPFSY4005 Conduct a traceability exercise MSL Units of competency SIRXHRM002 Maintain

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

specifications

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA303D Conduct underground development shotfiring RIIBLA304D Conduct underground production shotfiring RIIBLA205D Store

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

SCORM Compliant Package-FBPFSY4005 Conduct a traceability exercise MSL Units of competency SIRXHRM002 Maintain* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.