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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Units of competency CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability CHCDIS002 Follow established person-centred behaviour supports * We can develop additional elective units that are not listed on request (Please contact us for further information)
assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings
charge and replace batteries and jump-start vehicles AURVTA001 Prepare vehicles for customer use AURVTA003 Inspect vehicle paint
Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
ERF Checklist-UEPOPS044 Liaise with stakeholders CHC aggressive or abusive customers SIRXCEG009Please contact us for more information!
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