Unit Knowledge Guide-CHCEDS043 Support students with English as an additional language Session Plan policies and procedures in the

policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment

Units of competency ICTWEB305 Produce digital images for the web CUADIG304 Create visual design components CUADIG301 Prepare video assets If you require RPL Kits with comprehensive benchmarking

Units of competency MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency ICTICT206 Install software applications ICTICT213 Use computer operating systems and hardware ICTICT221 Identify and use specific industry standard technologies ICTICT216 Design and create basic organisational documents BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CHCEDS043 Support students with English as an additional language Session Plan policies and procedures in theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner