SCORM Compliant Package-CPCCCA3006 Erect roof trusses Certificate II This is to ensure each

This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency RIIRIS401E Apply site risk management system RIIWHS301E Conduct safety and health investigations RIICOM301E Communicate information RIISAM315A Manage tyre

Units of competency PSPPCM003 Procure goods and services PSPPCM007 Manage contracts PSPGEN042 Exercise delegations * We can develop additional elective units that are not listed on request (Please contact us for further information)

assessment system

SCORM Compliant Package-CPCCCA3006 Erect roof trusses Certificate II This is to ensure each* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.