SCORM Compliant Package-BSBLEG421 Apply understanding of the Australian legal system RII test and rectify single and

test and rectify single and three-phase transformers MEM18103 Fault-find

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain inlet systems on diesel engine systems RIIDES301D Inspect

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBLEG421 Apply understanding of the Australian legal system RII test and rectify single and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.