Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Discount Units of competency HLTAHA006 Assist

Units of competency HLTAHA006 Assist with basic foot hygiene HLTAHA008 Assist with podiatry assessment and exercise HLTAHA007 Assist with podiatric procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPTEC4017 Produce grain-based wash for distillation FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4019 Manage still operations to produce brown spirits FBPFST4013 Interpret and respond to food and/or beverage test results FBPTEC4016 Produce fruit-based wash for distillation FBPTEC4020 Blend spirits FBPTEC4003 Control food contamination and spoilage FBPTEC4018 Manage still operations to produce white spirits * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN055 Apply nursing practice in the respiratory care setting HLTENN056 Apply nursing practice in the cardiovascular care setting HLTENN058 Apply nursing practice in the perioperative care setting HLTINF003 Implement and monitor infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team If you require RPL Kits with comprehensive benchmarking

CPCCCA3008B Construct eaves

Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Discount Units of competency HLTAHA006 AssistOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to