Unit Knowledge Guide-PSPLEG002 Encourage compliance with legislation in the public sector CHC Core units BSBPMG632 Manage program

Core units BSBPMG632 Manage program risk BSBTWK502 Manage team effectiveness BSBWHS616 Apply safe design principles to control WHS risks RIICWD601E Manage civil works design processes RIIQUA601E Establish and maintain a quality system Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement RIICWD509E Prepare detailed design of urban roads RIICWD535E Prepare detailed design of civil timber structures RIICWD533E Prepare detailed design of civil concrete structures RIICWD534E Prepare detailed design of civil steel structures * We can develop additional elective units that are not listed on request (Please contact us for further information)

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS015 Provide individualised support CHCCCS025 Support relationships with carers and families CHCCOM002 Use communication to build relationships CHCMGT001 Develop

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCECD001 Analyse and apply information that supports employment and career development CHCECD008 Deliver services consistent with a career development framework CHCECD009 Conduct career guidance interviews CHCECD010 Provide support to people in career transition CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships Elective units CHCADV001 Facilitate the interests and rights of clients CHCMHS001 Work with people with mental health issues CHCPRP004 Promote and represent the service CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-PSPLEG002 Encourage compliance with legislation in the public sector CHC Core units BSBPMG632 Manage programOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner