Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Diploma literacy and numeracy skills Electives

literacy and numeracy skills Electives TAELLN805 Design and conduct pre-training assessment of adult language

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFGN2001 Make measurements and calculations Elective units MSFBA2001 Use blinds

Workforce-Ready Outcomes

Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach If you require RPL Kits with comprehensive benchmarking

tools and equipment to preserve biosecurity AHCBIO204 Follow site biosecurity procedures AHCDRG202 Maintain drainage systems AHCINF203 Maintain properties and structures AHCMOM202 Operate tractors If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Diploma literacy and numeracy skills ElectivesOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner