Self-Study Guide-RIIQUA601E Establish and maintain a quality system Graduate Diploma Units of competency PSPPCM004 Plan

Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES304 Source and apply design industry knowledge BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice If you require RPL Kits with comprehensive benchmarking

Our RPL Kit includes six steps:

Units of competency BSBMKG441 Develop public relations documents BSBMKG439 Develop and apply knowledge of communications industry BSBMKG440 Apply marketing communication across a convergent industry If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-RIIQUA601E Establish and maintain a quality system Graduate Diploma Units of competency PSPPCM004 PlanOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the