Unit Knowledge Guide-AHCPGD209 Prune shrubs and small trees UEG Units of competency CPCCWHS1001 Prepare

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUAIND211 Develop and apply creative arts industry knowledge TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) CUASTA212 Assist with bump in and bump out of shows CUAWHS312 Apply work health and safety practices TLILIC0003 Licence to operate a forklift truck RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

codes and specifications UEECO0010 Participate in refrigeration and air conditioning work and competency development activities UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Evaluate and modify low voltage heating equipment and controls UEERA0050 Install refrigerant pipe work

Units of competency SITTTSL013 Construct promotional international airfares SITTTSL014 Construct advanced international airfares SITTTSL012 Construct normal international airfares SITTTSL011 Source airfares for domestic flights If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFSA001 Use hygienic practices for food safety If you require RPL Kits with comprehensive benchmarking

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AHCPGD209 Prune shrubs and small trees UEG Units of competency CPCCWHS1001 PrepareOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner