Self-Study Guide-CHCEDS036 Support the development of literacy and oral language skills FNS Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

conduct and review coaching programs SISSSCO003 Meet participant coaching needs SISSSCO008 Apply anti-doping policies SISSSCO007 Apply sport psychology principles SISSSCO011 Manage integrity in sport If you require RPL Kits with comprehensive benchmarking

* We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTCBL247 Install

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURHTD004 Carry out heavy vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-CHCEDS036 Support the development of literacy and oral language skills FNS Units of competency SITXCCS007 EnhanceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the