Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use
Core Units PSPETH002 Uphold and support the values and principles of public service PSPINV001 Plan and initiate an investigation PSPINV002 Conduct an investigation PSPINV003 Finalise an investigation PSPREG003 Apply regulatory powers PSPREG012 Gather information through interviews Elective Units BSBWHS301 Maintain workplace safety PSPREG015 Receive and validate data PSPGEN023 Deliver and monitor service to clients PSPGEN038 Identify and treat risks PSPGEN043 Apply government processes PSPCRT007 Compile and use official notes PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN033 Use advanced workplace communication strategies PSPREG010 Prepare a brief of evidence * We can develop additional elective units that are not listed on request (Please contact us for further information)
For students wishing to continue on to further academic study
codes and specifications* UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems* UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems* UEERA0035 Establish the basic operating conditions of air conditioning systems* UEERA0036 Establish the basic operating conditions of vapour compression systems* UEERA0044 Find and rectify faults in single phase motors and associated controls* UEERA0045 Find and rectify faults in three phase motors and associated controls* UEERA0050 Install refrigerant pipe work
literacy and numeracy support services If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-TLIF0022 Conduct housekeeping activities MSF Core units BSBITU307 Develop keyboardingOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the