Session Plan-TLIL0027 Ensure competency of rail safety workers Professional Development Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

implement and monitor energy management MSS405087 Investigate energy management as a business issue If you require RPL Kits with comprehensive benchmarking

Early identification of LLND gaps supports equitable participation and retention

Units of competency TAELLN412 Access resources and support to address foundation skills in vocational practice TAELLN413 Integrate foundation skills into vocational training delivery TAELLN411 Address adult language

and academic achievement - key indicators of quality and compliance in the VET sector

Session Plan-TLIL0027 Ensure competency of rail safety workers Professional Development Core units SIRWSLS004 Optimise customerOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these