ERF Checklist-VU23230 Develop study skills Forms aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUASTA414 Undertake arena rigging activities CUAWHS313 Apply work health and safety practices in a live production environment RIIWHS204E Work safely at heights CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level If you require RPL Kits with comprehensive benchmarking

Core units BSBLED401 Develop teams and individuals FWPCOR4201 Monitor safety

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Units of competency ICTDRE303 Install a complex digital reception system ICTCBL206 Alter services to existing cable system ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL306 Locate and identify cable system faults * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-VU23230 Develop study skills Forms aggressive or abusive customers SIRXCEG009Please contact us for more information!