ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Units of competency ICTNWK529 Install

Units of competency ICTNWK529 Install and manage complex ICT networks ICTNWK546 Manage network security ICTNWK538 Install and maintain valid authentication processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking

Units of competency RIILAT401D Provide leadership in the supervision of Indigenous employees TAEDEL301A Provide work skill instruction RIILAT402D Provide leadership in the supervision of diverse work teams If you require RPL Kits with comprehensive benchmarking

Units of competency BSBFIA302 Process payroll BSBITU304 Produce spreadsheets BSBWHS302 Apply knowledge of WHS legislation in the workplace SIRRINV001 Receive and handle retail stock If you require RPL Kits with comprehensive benchmarking

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ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Units of competency ICTNWK529 InstallPlease contact us for more information!