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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
or bridging programs
Workforce-Ready Outcomes
organise and facilitate learning in the workplace Elective units CHCLEG001 Work legally and ethically CHCMGT003 Lead the work team BSBHRM40 Support the recruitment
Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learning and Assessment Kit-ICT50915 Diploma of Digital Media Technologies NWP Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
