SCORM Compliant Package-BSBINS410 Implement records systems for small business Certificate I aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBBOS001 Apply cosmetic tanning products SHBBBOS002 Provide body massages SHBBBOS003 Provide body treatments SHBBFAS001 Provide lash and brow services SHBBFAS002 Provide facial treatments and skin care recommendations SHBBHRS001 Provide waxing services SHBBMUP002 Design and apply make-up SHBBNLS001 Provide manicure and pedicare services SHBBRES001 Research and apply beauty industry information SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXWHS001 Apply safe hygiene

Core units AHCBEK203 Open and reassemble a beehive AHCBEK205 Prepare and use a bee smoker AHCBEK206 Assemble and maintain beekeeping components AHCBEK301 Manage honey bee swarms AHCBEK302 Manipulate honey bee brood AHCBEK303 Re-queen a honey bee colony AHCBEK304 Remove a honey crop from a hive AHCBEK311 Transport bee hives by road to new apiary site AHCBEK312 Extract honey AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK405 Select and establish an apiary site AHCWHS301 Contribute to work health and safety processes AHCWRK306 Comply with industry quality assurance requirements Elective units AHCBEK307 Collect and store propolis AHCBEK308 Produce and harvest royal jelly AHCBEK309 Trap and store pollen AHCBEK310 Process raw wax into moulds AHCBEK402 Perform queen bee artificial insemination If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPRK203 Move and handle pigs AHCLSK309 Implement animal health control programs AHCWRK206 Observe enterprise quality assurance procedures AHCWHS301 Contribute to work health and safety processes AHCLSK301 Administer medication to livestock AHCPRK201 Care for health and welfare of pigs AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBINS410 Implement records systems for small business Certificate I aggressive or abusive customers ** The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.