SCORM Compliant Package-ICTCBL247 Install, maintain and modify customer premises communications cabling: ACMA Open Rule PMA procedures and programs BSBWRT411 Write

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

repair and maintain costumes MSTCL2021 Use a sewing machine CUAWHS312 Apply work health and safety practices CUACOS304 Develop and apply knowledge of costume If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

literacy and numeracy response TAELLN812 Research and implement new adult language

SCORM Compliant Package-ICTCBL247 Install, maintain and modify customer premises communications cabling: ACMA Open Rule PMA procedures and programs BSBWRT411 Write* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.