Learner Guide-AURSCA109 Provide vehicle technology information ICP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency SIRCIND001 Work effectively in a community pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control SIRXSLS002 Follow point-of-sale procedures SIRXCEG008 Manage disrespectful

interpret and apply a Bushfire Attack Level (BAL) assessment VU22462 Produce preliminary and working drawings If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work MSFGN2001 Make measurements and calculations MSFFP2001 Undertake a basic furniture making project MSFFP2002 Develop a career plan for the furnishing industry Elective units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSFFM2001 Use furniture making sector hand and power tools MSFFM2002 Assemble furnishing components MSFFM2003 Select and apply hardware MSFFP2003 Prepare surfaces MSMPCI101 Adapt to work in industry If you require RPL Kits with comprehensive benchmarking

Units of competency TAEASS503 Lead assessment validation processes TAEASS502 Design and develop assessment tools TAEASS504 Develop and implement recognition strategies TAEASS501 Provide advanced assessment practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURSCA109 Provide vehicle technology information ICP aggressive or abusive customers SIRXCEG009Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce