SCORM Compliant Package-CHCDIS002 Follow established person-centred behaviour supports AUR policies and procedures in the

policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and recording tools to be used during the process

Units of competency CHCEDS039 Work effectively as an Aboriginal and/or Torres Strait Islander education worker CHCEDS038 Communicate with students parents and colleagues in an Aboriginal or Torres Strait Islander language CHCEDS050 Support Aboriginal and/or Torres Strait Islander education If you require RPL Kits with comprehensive benchmarking

Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CHCDIS002 Follow established person-centred behaviour supports AUR policies and procedures in the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.