Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking
pastries and breads SITHCCC020 Work effectively as a cook SITHKOP001 Clean kitchen premises and equipment SITHKOP002 Plan and cost basic menus SITHPAT006 Produce desserts SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices SITXHRM001 Coach others in job skills SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHIND002 Source and use information on the hospitality industry SITHCCC003 Prepare and present sandwiches SITXMGT001 Monitor work operations SITHFAB002 Provide responsible service of alcohol Additional electives SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards
repair and refit light vehicle tyres and tubes AURTTA017 Carry out vehicle safety inspections AURTTB015 Assemble and fit braking system components AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTZ102 Diagnose and repair exhaust systems AURETR010 Repair wiring harnesses and looms If you require RPL Kits with comprehensive benchmarking
diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults If you require RPL Kits with comprehensive benchmarking
CPCCCA3023A Carry out levelling operations
Learning and Assessment Kit-NWPTRT009 Operate and control coagulation and flocculation processes RTO Policies and Procedures Core units BSBINS301 Develop andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to