Vocational Placement Kit-CUASS00077 Business Operations Skill Set RTO Forms ethics and privacy in an

ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install

marketing materials

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG536 Manage project risk BSBWHS513 Lead WHS risk management CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 buildings CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Vocational Placement Kit-CUASS00077 Business Operations Skill Set RTO Forms ethics and privacy in anA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.