Unit Knowledge Guide-AHCWRK404 Implement quality assurance procedures Skill Set diagnose and rectify faults ICTTEN409

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN312 Install telecommunications network equipment If you require RPL Kits with comprehensive benchmarking

Core units ICTICT401 Determine and confirm client business requirements ICTICT418 Contribute to copyright

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

Australian Core Skills Framework (ACSF)

events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AHCWRK404 Implement quality assurance procedures Skill Set diagnose and rectify faults ICTTEN409Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner