Learner Resources-MSM30116 Certificate III in Process Manufacturing LGA cut and process materials for

cut and process materials for glazing products MSFGG2016 Assemble glazing products MSFGG3034 Install residential windows and doors MSFGG3036 Install commercial glazing products If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCBL329 Install underground cable for communications applications ICTCBL334 Install underground enclosures and conduit If you require RPL Kits with comprehensive benchmarking

test and service batteries AURPTE102 Inspect and service outdoor power equipment engines AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURPTA102 Carry out minor adjustments to outdoor power equipment AURPTA103 Service and repair rotary cutting systems AURPTA104 Service and repair drum cutting systems AURPTE103 Diagnose and repair outdoor power equipment engines AURTTF101 Inspect and service petrol fuel systems AURTTX102 Inspect and service manual transmissions AURAQA001 Contribute to quality work outcomes in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction of staff BSBLED401 Develop teams and individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Learner Resources-MSM30116 Certificate III in Process Manufacturing LGA cut and process materials forOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all