SCORM Compliant Package-HLTPOP015 Provide information on smoking and smoking cessation BSB industry needs and ACSF indicated

industry needs and ACSF indicated levels

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM23001A Apply advanced mathematical techniques in a manufacturing

Units of competency RIIBEF402D Supervise on-site operations RIIGOV401D Apply

Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-HLTPOP015 Provide information on smoking and smoking cessation BSB industry needs and ACSF indicated* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.