SCORM Compliant Package-SITXCCS008 Develop and manage quality customer service practices PMA Units of competency CHCAOD008 Provide

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents (c) RIIERR205D Apply initial response first aid RIICCM208D Carry out basic levelling RIIENV201E Identify and assess environmental and heritage concerns If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL003 Install CNG fuel systems AURTTL001 Inspect and service CNG fuel systems AURTTL002 Diagnose and repair CNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC517 Provide management accounting information FNSACC511 Provide financial and business performance information FNSACC516 Implement and maintain internal control procedures FNSACC512 Prepare tax documentation for individuals FNSACC514 Prepare financial reports for corporate entities FNSACC513 Manage budgets and forecasts If you require RPL Kits with comprehensive benchmarking

knives and guides * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS008 Develop and manage quality customer service practices PMA Units of competency CHCAOD008 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.