Unit Knowledge Guide-MSMOPS102 Perform tasks to support production MSS Units of competency ICTSAS305 Provide

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Student handbook for domestic students

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR115 Inspect

quotes and tenders Elective units AHCBUS508 Prepare and monitor budgets and financial reports AHCDES503 Assess landscape sites AHCLSC501 Survey and establish site levels AHCWHS501 Manage work health and safety processes AHCWRK503 Prepare reports AHCWRK508 Interpret legislation AHCWRK509 Provide specialist advice to clients If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRMRM003 Conduct a post-trade analysis SIRRMRM002 Develop a merchandise strategy SIRRMRM006 Plan a merchandise product range SIRRMRM005 Develop a category financial plan SIRRMRM004 Develop a merchandise financial plan If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-MSMOPS102 Perform tasks to support production MSS Units of competency ICTSAS305 ProvideOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner