SCORM Compliant Package-ICTWEB501 Build a dynamic website Unit Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

and marking keys for consistent evaluation

Core units BSBMKG621 Develop organisational marketing strategy BSBMKG622 Manage organisational marketing processes BSBMKG623 Develop marketing plans BSBTWK601 Develop and maintain strategic business networks Elective units BSBMKG624 Manage market research Group A BSBMKG625 Implement and manage international marketing programs Group A BSBMKG626 Develop advertising campaigns Group A BSBCRT512 Originate and develop concepts Group B BSBCRT611 Apply critical thinking for complex problem solving Group B BSBOPS601 Develop and implement business plans Group B BSBSTR601 Manage innovation and continuous improvement Group B BSBTEC601 Review organisational digital strategy Group B If you require RPL Kits with comprehensive benchmarking

Units of competency ICTBWN306 Use radio frequency measuring instruments ICTRFN407 Conduct radio frequency measurements ICTRFN506 Evaluate radio frequency signal coverage plots ICTTEN418 Install and test a radio frequency identification system If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMKG626 Develop advertising campaigns BSBMKG553 Develop public relations campaigns BSBMKG627 Execute advertising campaigns If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTWEB501 Build a dynamic website Unit Core units BSBCUE203 Conduct customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.