SCORM Compliant Package-CHCCSS001 Work effectively in community safety services Diploma Units of competency FBPBPG4002 Manage

Units of competency FBPBPG4002 Manage filling and packaging of fermented beverages FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4014 Manage cellar operations FBPTEC3003 Filter fermented beverages FBPTEC4013 Manage wort production for brewing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirement RIICWM401E Supervise civil works RIIRIS401E Apply site risk management system Elective units BSBINS402 Coordinate workplace information systems BSBOPS404 Implement customer service strategies BSBSTR402 Implement continuous improvement RIICPL401E Supervise the installation of underground services using open excavation RIICWM402E Supervise civil works contractors RIIWHS302E Implement traffic management plans BSBSUS411 Implement and monitor environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

Our learner resources include: Learner Guide

SCORM Compliant Package-CHCCSS001 Work effectively in community safety services Diploma Units of competency FBPBPG4002 Manage* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.