Unit Knowledge Guide-HLTOUT004 Assess and deliver basic clinical care Forms aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05060 Perform welds to code standards using submerged arc welding process MEM05061 Apply basic metallurgy principles to welding applications MEM05062 Apply welding and welding related codes and standards MEM03001 Perform manual production assembly MEM03002 Perform precision assembly MEM03003 Perform sheet and plate assembly MEM03004 Perform electronic/electrical assembly (production) MEM03006 Set assembly stations MEM04001 Operate melting furnaces MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM04004 Prepare and mix sand for metal moulding MEM04007 Pour molten metal MEM04008 Fettle and trim metal castings/forgings MEM04018 Perform general woodworking machine operations MEM04019 Perform refractory installation and repair MEM04024 Produce moulds and cores by hand MEM05001 Perform manual soldering/desoldering – electrical/electronic components MEM05002 Perform high reliability soldering and desoldering MEM05003 Perform soft soldering MEM05004 Perform routine oxy fuel gas welding MEM05005 Carry out mechanical cutting MEM05006 Perform brazing and/or silver soldering MEM05007 Perform manual heating and thermal cutting MEM05009 Perform automated thermal cutting MEM05010 Apply fabrication

Core units FSKLRG008 Use simple strategies for work-related learning Elective units FSKNUM003 Use whole numbers and halves for work FSKNUM004 Use basic and familiar metric measurements for work FSKNUM005 Use familiar 2D shapes for work FSKDIG001 Use digital technology for short and basic workplace tasks FSKDIG002 Use digital technology for routine and simple workplace tasks FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems FSKLRG003 Use short and simple strategies for career planning FSKLRG004 Use short and simple strategies for work-related learning FSKLRG006 Participate in work placement If you require RPL Kits with comprehensive benchmarking

Self-Study GuideThe self-study guide is a tool that can be used to help a student extend their learning

Core units BSBCOM501 Identify and interpret compliance requirements BSBWOR502 Lead and manage team effectiveness CPCCOHS1001A Work safely in the construction industry CUAIND502 Maintain and apply creative arts industry knowledge CUAPPM504 Manage bump in and bump out of shows Elective Units BSBWHS501 Ensure a safe workplace BSBWHS504 Manage WHS risks UEENEEE101A Apply Occupational Health and Safety regulations

Unit Knowledge Guide-HLTOUT004 Assess and deliver basic clinical care Forms aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner