SCORM Compliant Package-UEERA0062 Recover and charge refrigerants MSS Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

Units of competency SITXFIN004 Prepare and monitor budgets SITXFIN003 Manage finances within a budget SITXFIN002 Interpret financial information If you require RPL Kits with comprehensive benchmarking

engaging and compliant classroom or webinar delivery of a qualification or unit

SCORM Compliant Package-UEERA0062 Recover and charge refrigerants MSS Core units BSBITU307 Develop keyboarding* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.