Unit Knowledge Guide-CUAIND512 Enhance professional practice using creative arts industry knowledge Certificate IV aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency FBPBPG2004 Operate the palletising process FBPBPG3007 Perform packaging equipment changeover FBPOPR2068 Operate a process control interface FBPBPG2002 Operate the carton erection process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG2005 Operate the electronic coding process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SHBXCCS001 Conduct salon financial transactions SHBXCCS004 Recommend products and services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SIRRMER001 Produce visual merchandise displays SIRXIND003 Organise personal work requirements SIRXSLS001 Sell to the retail customer Elective units BSBSUS201 Participate in environmentally sustainable work practices ICTWEB201 Use social media tools for collaboration and engagement SHBBMUP001 Apply eyelash extensions SHBBRES001 Research and apply beauty industry information SHBBSKS001 Pierce ear lobes If you require RPL Kits with comprehensive benchmarking

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG506 Design irrigation systems AHCIRG507 Audit irrigation systems AHCIRG508 Design irrigation system maintenance and monitoring programs AHCIRG509 Develop an irrigation and drainage management plan AHCSOL402 Develop a soil use map for a property Elective units AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

controls and instruments AURRTC001 Diagnose and repair marine exhaust and cooling systems AURRTE002 Inspect and service marine outboard engines AURRTX003 Diagnose and repair marine outboard and stern drive transmissions AURRTX004 Diagnose and repair marine inboard transmissions If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CUAIND512 Enhance professional practice using creative arts industry knowledge Certificate IV aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner