aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CUAACD311 Produce drawings to communicate ideas CUAPPR411 Realise a creative project CUAPPR414 Develop self as artist CUAPPR415 Develop and discuss ideas for own creative work CUARES403 Research history and theory to inform own arts practice CUAWHS312 Apply work health and safety practices Elective units BSBCRT411 Apply critical thinking to work practices BSBCRT412 Articulate
RTO Student Handbooks
Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads * We can develop additional elective units that are not listed on request (Please contact us for further information)
Session Plan-UETDRMP009 Perform tower rescue MSM aggressive or abusive customers SIRXCEG006Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these