Learner Guide-FNSSAM611 Monitor performance of financial products and services in meeting client needs AMP Units of competency PMAOMIR346 Assess

Units of competency PMAOMIR346 Assess and secure an incident site PMAOMIR322 Manage incident response information PMAWHS311 Lead emergency teams PMAOMIR317 Facilitate search and rescue operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety If you require RPL Kits with comprehensive benchmarking

test and terminate optical fibre cable on customer premises ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL303 Install and terminate coaxial cable ICTCBL247 Install

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Core units AHCWHS201 Participate in work health and safety processes AHCWRK209 Participate in environmentally sustainable work practices Elective units AHCBIO203 Inspect and clean machinery

Learner Guide-FNSSAM611 Monitor performance of financial products and services in meeting client needs AMP Units of competency PMAOMIR346 AssessOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce