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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency AURTTL102 Diagnose and repair CNG fuel systems AURTTL001 Inspect and service CNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBLEG314 Protect information in a legal services environment BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents If you require RPL Kits with comprehensive benchmarking
Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBITU212 Create and use spreadsheets BSBITU111 Operate a personal digital device BSBITU112 Develop keyboard skills BSBITU211 Produce digital text documents If you require RPL Kits with comprehensive benchmarking
enter and verify operating instructions in microprocessor equipped devices If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-PUAFIR308 Employ personal protection at a hazardousmaterials incident UET Core units BSBCUE203 Conduct customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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