Class Activity Book-AURETU103 Service air conditioning and HVAC systems Diploma Core units BSBCRT411 Apply critical

Core units BSBCRT411 Apply critical thinking to work practices CUAACD411 Integrate colour theory and design processes CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions CUADES412 Interpret and respond to a design brief CUAPPR411 Realise a creative project CUAWHS312 Apply work health and safety practices Elective units BSBCRT412 Articulate

Units of competency MSS015021 Measure and report carbon footprint of a product or product class MSS015011 Conduct a sustainability energy audit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

and replace batteries and jump-start vehicles AURLTJ102 Remove

The self-study guide is a tool that can be used to help a student extend their learning

Class Activity Book-AURETU103 Service air conditioning and HVAC systems Diploma Core units BSBCRT411 Apply criticalOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the