Self-Study Guide-ICTICT201 Use computer operating systems and hardware HLTINFCOV001 enter and verify operating instructions

enter and verify operating instructions in microprocessor equipped devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA024 Work within a community rehabilitation environment HLTAHA004 Support client independence and community participation If you require RPL Kits with comprehensive benchmarking

codes and specifications UEECO0023 Participate in electrical work and competency development activities UEEEL0003 Arrange circuits

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTICT201 Use computer operating systems and hardware HLTINFCOV001 enter and verify operating instructionsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the