Self-Study Guide-CPPSEC3107 Monitor security and coordinate response from control rooms Graduate Diploma Units of competency SISCAQU008 Instruct

Units of competency SISCAQU008 Instruct water familiarisation

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

Trainer Assessment Pack (Marking Guide)

Core units BSBWOR202 Organise and complete daily work activities HLTAID003 Provide first aid HLTWHS001 Participate in workplace health and safety SISXCAI002 Assist with activity sessions SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXIND001 Work effectively in sport

Context and conditions of assessment

Self-Study Guide-CPPSEC3107 Monitor security and coordinate response from control rooms Graduate Diploma Units of competency SISCAQU008 InstructOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the