Learner Resources-AMPX309 Identify and repair equipment faults SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AHCLSK313 Monitor livestock production growing environments AHCLSK306 Coordinate and monitor production performance AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURKTX001 Diagnose and repair powershift transmissions AURKTA011 Diagnose and repair mobile plant hydraulic systems AURKTA005 Inspect

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTSAD507 Design and implement quality assurance processes for business solutions ICTSAD508 Develop technical requirements for business solutions ICTSAD509 Produce ICT feasibility reports ICTSAS502 Establish and maintain client user liaison ICTSAS526 Review and update disaster recovery and contingency plans ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Learner Resources-AMPX309 Identify and repair equipment faults SCORM aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all