Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set FBP Core units BSBWOR203 Work effectively

Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

All CAQA LLND Kits undergo industry validation

CPCCCM2002A Carry out excavation

policies and procedures in the construction industry HLTAID001 Provide cardiopulmonary resuscitation If you require RPL Kits with comprehensive benchmarking

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set FBP Core units BSBWOR203 Work effectivelyA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.