Unit Knowledge Guide-HLTOPD011 Process and manage optical appliance orders NWP Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

Units of competency MSFPT3010 Pitch raise a piano MSFPT3014 Tune a piano aurally and electronically within time and accuracy constraints MSFPT3009 Develop control of tuning hammers MSFPT3011 Tune unisons aurally to a beatless condition MSFPT3008 Apply piano tuning theory and basic acoustics MSFPT3013 Tune a temperament octave to produce an equally tempered scale MSFPT3015 Voice a piano MSFPT3012 Tune octaves aurally to appropriate stretch MSFPT3016 Provide advice to customers on piano tuning and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately BSBWOR301 Organise personal work priorities and development Elective units CHCCCS020 Respond effectively to behaviours of concern CHCCCS026 Transport individuals HLTAIN001 Assist with nursing care in an acute care environment CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS015 Provide individualised support CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Perform process control room operations If you require RPL Kits with comprehensive benchmarking

Core units BSBMKG507 Interpret market trends and developments BSBMKG522 Plan measurement of marketing effectiveness BSBMKG523 Design and develop an integrated marketing communication plan Elective units BSBADV509 Create mass print media advertisements BSBMKG514 Implement and monitor marketing activities BSBMKG515 Conduct a marketing audit BSBPMG522 Undertake project work BSBADM502 Manage meetings BSBADV507 Develop a media plan BSBWRT501 Write persuasive copy BSBMKG506 Plan market research BSBMKG510 Plan e-marketing communications Additional electives BSBFIM501 Manage budgets and financial plans BSBLDR502 Lead and manage effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-HLTOPD011 Process and manage optical appliance orders NWP Units of competency SITTIND001 SourceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner