This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements
Stage 6: Mapping Document
Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Session Plan-TLIO5005 Plan and manage security procedures for the enterprise MEM This is to ensure eachOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these