Unit Knowledge Guide-AMPQUA301 Comply with hygiene and sanitation requirements UEP ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTDBS503 Create a data warehouse ICTDBS505 Monitor and improve knowledge management systems ICTDBS506 Design databases ICTDBS507 Integrate databases with websites ICTSAD502 Model data processes ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTNWK562 Configure internet gateways ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Manage project quality ICTCYS407 Gather

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

Units of competency AHCILM306 Follow Aboriginal cultural protocols AHCFIR202 Assist with planned burning AHCCFP301 Identify the effects of climate change as a factor in land management AHCILM307 Implement Aboriginal cultural burning practices If you require RPL Kits with comprehensive benchmarking

Core units BSBTWK201 Work effectively with others CUAIND211 Develop and apply creative arts industry knowledge CUAWHS312 Apply work health and safety practices Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBCRT311 Apply critical thinking skills in a team environment BSBFIN302 Maintain financial records BSBTEC201 Use business software applications CHCDIV001 Work with diverse people BSBOPS202 Engage with customers If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AMPQUA301 Comply with hygiene and sanitation requirements UEP ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner