Learner Guide-AHCPER222 Use and maintain basic hand tools and equipment for garden and farm MEM Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Competency conversation kit for candidates to demonstrate their skills and explain their level of knowledge

operate and troubleshoot a small enterprise branch network ICTNWK405 Build a small wireless local area network ICTNWK407 Install and configure client-server applications and services ICTNWK408 Configure a desktop environment ICTNWK409 Create scripts for networking ICTNWK410 Install hardware to a network ICTNWK421 Install

maintain and review contract administration procedures and frameworks CPCCBC6018 Manage processes for complying with legal obligations of a building and construction contractor Elective Units BSBOPS504 Manage Business risk CPCCBC6007 Develop

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AHCPER222 Use and maintain basic hand tools and equipment for garden and farm MEM Core units SIRWSLS004 Optimise customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce